Shipping Cost
Please click https://mrbeadshop.com/pages/postage to see how much we charge for postage. Our shipping cost is now based on a set ‘flat rate’, depending on order value and location. This is more transparent than shipping cost based on weight. You can see how much it’ll cost you before ordering!

When & How Do We Ship?
MrBead mails fast and carefully! We post from Norwich in the UK, usually 1st class Royal Mail within 6 to 48-hours of your order.

However, if we're at a bead fair, orders made Friday or Saturday, won't be mailed until we return. International orders take at least a week. If we're buying beads in China or on holiday, the delay will be shown on our front page at https://mrbeadshop.com.

Shipping Time
Orders within the UK should arrive within a week, usually in a few days of order. However, the post can be delayed, especially over Christmas and bank holidays. So allow longer before contacting us. Larger orders will be mailed ‘signed-for’. Sometimes this is a problem - if you’re out on attempted delivered, the postperson may leave a note for you to collect or reschedule delivery. Also, orders can be left with a neighbour – please check if late.

International Orders
Overseas orders are all send by air, and usually arrive in around 14-days without any problems. However, some packages can take considerably longer – especially in certain countries, like Italy. Internal mail within your country is out of our control. 

Occasionally orders can be held-up by your customs – if so, we are not responsible for tax or extra charges. Please be patient, but if your international order hasn’t arrived within 21-days, please email nigel@mrbead.com to check. Almost all delayed will arrive within a month.

Late Orders
Because of cost, we only use tracking on larger orders. However we can re-mail non-registered UK orders lost (not arrived) after 21-days of order. On international order, please wait until after 31-days before we re-mail. However, if we send signed-for, registered and/or with tracking: please allow 28-days for UK orders before resending – or 42-days international orders.